'Ask yourself a couple of simple questions. Do your clients and customers care more about your qualifications, or your results? Do they care about how many bright young people you have in your team, or whether you add value to their business? Whatever your skills, knowledge, qualifications and experience, and however many resources you have at your disposal, it is your performance, moment by moment, which determines your results. Success does depend upon adequate planning. And confidence without competence is not going to convince anyone for long. But most of the really successful people and businesses in the world have something beyond mere competence. It is hard to define this extra dimension....flair, élan, pizzazz, magic, incisiveness...but people know when they see it, and they know when it is missing. So how do you maintain peak performance? And how do you get your team to deliver peak performance, day, after day, after day?
Harvey Taylor is a professional performance expert. He has a first class honours degree in creative arts, and 17 years practice as a management trainer and public speaker. He has enabled hundreds of local businesses to achieve Investors in People. He is also an NLP master practitioner and a practicing hypnotherapist qualified with the London College of Clinical Hypnosis.
But you don't care about all that, do you? All you care about is, will he be any good on the night ? There's only one way to find out!' |
